Everything You Need to Manage and Grow Your Business
Your Online Consulting Business in a Single Platform
Making quality Conversations the cornerstone of the small business Customer Experience
We believe that quality conversations are integral to building greater empathy and trust. Our goal is to make Customer Experiences delivered through Live.Clinic the differentiating factor for the small business operator.
Our cloud-native platform delivers a branded-by-you site with reliable, high-quality video, phone and messaging that is easy to use, manage, deploy, provides an attractive return on investment, is scalable, and ultimately optimizes your sales process.
Here's What We Do...
Are you looking to start a conversation with a prospect? (This is lead generation.) Have you got prospects that you would like to move closer to a sale? If yes, do you feel that a one-to-one conversation will improve your ability to achieve the sale? If yes, then success will come from qualifying the prospect and getting them scheduled. We help you do just that.
Maybe you already have clients. If so, are you looking to monetize those relationships via one-to-one conversations? Are you looking to charge for your knowledge by delivering this service via message, phone or video? If so, you can create your own branded consulting platform, have the clients register, login, schedule, pay and participate in a meeting.
If you do have clients already, it is ideal and often much easier (in both time and dollars) to retain these clients than find new ones. Are you looking to provide a value-added service, a professional experience for your existing clients in a way that keeps the client happy and paying? If so, your own branded conversational platform will help you maintain high-quality service and to easily manage ongoing fees.
Your Conversation, Your Brand, Your Platform.
Launch Your Own Online Consulting Business in Minutes
Each site is hosted on a Live.Clinic sub-domain or vanity domain. The platform contains a branded homepage (which you can design in the platform), a user view for your clients, and an expert view for you.
With an easy to use scheduling system built into the expert view, you can easily identify the hours per day that you're available for consultations. Your clients have their own view and can simply select a time that works.
The platform has 3 consultation methods: video chat with screen-share, phone call, and messaging. You can execute a paid or free consultation and you have the ability to record your consultations for playback later.
Built-in Ecommerce will automatically charge your clients for a consultation and automatically deposit your revenue into your bank account. Receipts and transactions records are also automatically generated.
The following implementations are live and doing consultations daily!
Toronto Hair Transplant Centre
Dr. Robert Jones and Dr.Jonathan Huber use the Live.Clinic platform to perform hair loss consultations with their prospective clients. The platform has allowed clients from across Canada to chat with the leading hair surgeons from their home, and ultimately determine the best course of treatment. Over 50 consultations completed!
Sharon Quinn of Nelson Animal Hospital wanted to bring her practice online, allowing pet owners around Ontario to speak with a veterinarian via video, phone, or message chat from their own home. Smart.Vet was born and has over 10 veterinarians on the platform and has recently been certified by the CVO (College of Veterinarians of Ontario). Over 100 consultations completed!
What is Conversational Commerce? Well, the simple answer is its technology/intelligence that helps online consumers and businesses connect with each other through communication methods such as chat, voice, video and messaging. The use of conversational technologies such as messaging apps, chatbots and video consults has skyrocketed. As of early 2018, global monthly active users of…Continue Reading
Is Starting A Business Easy? Isn’t that the Billion Dollar question?! Well, let’s look at some stats first, always a good place to start. US Small Business Market There are around 29 million businesses with fewer than 500 employees in the United States, representing 99.7 percent of all US businesses and almost half of total…Continue Reading